Our Process

Your Journey to Beautiful Countertops

We've perfected our process over 22 years to deliver a seamless, stress-free experience from your first call to final installation.

01
24-hour response

Request Your Quote

Start your journey by filling out our simple online form or giving us a call. Provide basic details about your project, and we'll respond with a detailed estimate within 24 hours.

What to Expect:

  • Fill out our quick online form
  • Describe your project scope
  • Share photos if available
  • Receive estimate within 24 hours

Step 1 of 6

FAQ

Common Questions

Everything you need to know about our process

Getting a quote is easy! Simply fill out our online quote form or call us at (919) 251-8820. Provide basic details about your project, such as the type of stone surface you're interested in and the approximate size. Within 24 hours, one of our expert stone specialists will contact you to discuss your project in more detail and schedule a free in-home consultation and digital measurement.

Yes, our in-home consultation and precise digital measurement service is 100% free and comes with absolutely no obligation. We believe in offering transparent, no-pressure consultations to help you choose the perfect custom stone surfaces for your space, whether it's granite countertops, quartz surfaces, or marble vanity tops.

Our professional installation process typically takes 1-2 days, depending on the project's complexity. From initial measurement to installation, the entire process usually spans 10-15 days. We pride ourselves on being one of the fastest service providers in the Raleigh-Durham area, ensuring you can enjoy your new stone surfaces as soon as possible.

Natural stones like granite and marble are quarried from the earth and offer unique patterns and colors. They generally require periodic sealing. Engineered stones like quartz are man-made, combining natural minerals with resins. They offer consistent colors and patterns, are non-porous, and don't require sealing. Both options are durable and beautiful, with the choice often coming down to personal preference and specific needs.

We offer a wide range of natural stones like granite, marble, quartzite, soapstone, and onyx, as well as engineered stones from top brands including Cambria, Silestone, Caesarstone, MSI Quartz, Cosmos Surfaces, and TVS. Visit our showroom to see and feel the options in person, and our experts will guide you based on your specific needs and preferences.

Yes, we offer a lifetime limited warranty on our workmanship for residential installations. Additionally, many of our engineered stone products come with manufacturer warranties. For example, Silestone offers a 25-year warranty, while Caesarstone provides a lifetime warranty. We'll provide detailed warranty information for your specific stone choice during the consultation.

Absolutely! We have extensive experience in commercial stone installations, from office spaces to restaurants. We also offer outdoor stone solutions perfect for outdoor kitchens, patios, and pool areas. Our team is equipped to handle projects of any size, ensuring durability and beauty in both indoor and outdoor settings.

United Granite is proud to be an authorized dealer for several top engineered stone brands, including Cambria, Silestone, Caesarstone, MSI Quartz, Cosmos Surfaces, and TVS. This allows us to offer a wide range of high-quality, innovative engineered stone options to suit any style or budget.

Have more questions? Contact our team

Ready to Get Started?

Take the first step toward your dream countertops. Request your free quote and consultation today.